Questions, answered
Everything you need to know about our spice, shipping and orders. Still stuck? Reach out and we will help.
What makes Ster's spice different?
Every blend is made in small batches from honest ingredients. No fillers, no anti-caking agents, no shortcuts. Just real spice, ground for real flavour.
What's the difference between All Rounder and Braai Spice?
All Rounder Spice is your everyday seasoning such as meats, veg, salads, stews and family favourites.
Braai Spice has a slightly saltier profile, built for the fire and beef, chicken, lamb, pork and game.
How much does shipping cost?
Shipping is free on orders over R550. Orders below that are charged a flat delivery fee, calculated at checkout.
How long will my order take to arrive?
Orders are packed within 1–5 business days. Delivery usually takes a few working days depending on your area.
Where do you deliver?
We deliver across South Africa.
Which payment methods do you accept?
Visa, Mastercard, instant EFT and Payfast. All processed securely at checkout.
Can I return or exchange my order?
If something isn't right, email us at support@sters.co.za and we'll sort it out.
How should I store my spice and how long does it keep?
Keep it sealed in a cool, dry cupboard, away from direct sunlight and steam. For best flavour, use within 12 months.
How do I get in touch?
Email support@sters.co.za or call +27 72 451 5571. We're based in the Western Cape and eager to help.
Didn't find your answer?
Email us