Questions, answered
Everything you need to know about our spice, shipping and orders. Still stuck? Reach out — a real person will help.
What makes Ster's spice different?
Every blend is made in small batches from honest ingredients — no fillers, no anti-caking agents, no shortcuts. Just real spice, ground for real flavour.
What's the difference between All Rounder and Braai Spice?
All Rounder Spice is your everyday seasoning — meats, veg, salads, stews and family favourites.
Braai Spice has a slightly saltier profile, built for the fire — beef, chicken, lamb, pork and game.
How much does shipping cost?
Shipping is free on orders over R450. Orders below that are charged a flat delivery fee, calculated at checkout.
How long will my order take to arrive?
Orders are packed within 1–2 business days. Delivery usually takes a few working days depending on your area.
Where do you deliver?
We deliver across South Africa.
Which payment methods do you accept?
Visa, Mastercard, instant EFT and Payfast — all processed securely at checkout.
Can I return or exchange my order?
If something isn't right, email us at hello@sters.co.za and we'll sort it out.
How should I store my spice and how long does it keep?
Keep it sealed in a cool, dry cupboard, away from direct sunlight and steam. For best flavour, use within 12 months.
How do I get in touch?
Email hello@sters.co.za or call +27 72 451 5571. We're based in the Western Cape and happy to help.
Didn't find your answer?
Email us